In this voting activity, the official support team, email support@jmbricklayer.com and managed by Customer Service Manager Shmey, has been awarded Best Service Star! Congratulations!
Let’s first hear Shmey’s acceptance speech for this award:
“Thank you all very much for your support and companionship over the past two years! As a new brand, we are honored to receive recognition and achievements on our growth journey. These accomplishments belong to every customer who trusts us, our partners, and the hardworking team members. At the same time, we are clearly aware of our shortcomings. In the future, whether it is product innovation and design development or meticulous and thoughtful service, we will do our utmost to bring you a better experience. Once again, heartfelt thanks for your understanding and support.”
Below is an example of Shmey interacting with Simon.
During the website functionality testing, Simon was an absolute pleasure to work with. your cooperation was unwavering, always eager to assist by pointing out areas that needed attention or improvement. It’s as if you are an essential part of the team, providing valuable feedback that helped refine the website. Your attentiveness ensured that every detail was addressed, making the whole process smoother and more efficient. It’s like having a dedicated partner who genuinely cares about the success of the project.
The final result was primarily based on star ratings, with support@jmbricklayer.com achieving the highest score of 4.81. Below, I will present all the scores in ranking order. At the end of the article, I will attach the screenshots of the ratings as evidence.
| Ranking | Support Team | Star Rating | |
| 1 | Official Support Team | support@jmbricklayer.com | 4.81 |
| 2 | Amazon Support Team | service@jmbricklayer.com | 4.72 |
| 3 | KS/IGG/B2B Support | vip@jmbricklayer.com | 4.72 |
| 4 | Amazon US Support | ervice-hoshi@jmbricklayer.com | 4.7 |
| 5 | Amazon US Support | service-melissa@jmbricklayer.com | 4.68 |
| 6 | Amazon EU Support | service-joyae@jmbricklayer.com | 4.68 |
| 7 | Amazon US/CA Support | service-hannah@jmbricklayer.com | 4.65 |
| 8 | Amazon UK Support | service-ray@jmbricklayer.com | 4.63 |
In this event, we received many praises as well as numerous new suggestions, which we will review one by one and provide detailed responses.
Additionally, we hope to further improve our services in the new year. We would like to understand what your ideal brand would look like and what aspects we should strive for to make everyone feel warm. Please feel free to leave your comments in the comment section.
Winners’ list of the randomly selected his/her supporters
According to the previous launch post, the winner will randomly select his/her supporters to award exclusive prizes! Here is the winners’ list.
1,500 JMB store points, the winner is carriecolbe**@**.com
1,000 JMB store points, winners are Sclark7@**.ca & Lisa-hartkopf@**.de
800 JMB store points, winners are hermesdelao@**.com, w.plewka@**.de, & hansen.beaton@**.com
100 JMB store points, winners are redneckwrenchhead1@**.net, rmahoney16@**.com, dmoore051907@**.com, gareppa@**.com, ropname2@**.com, zipakna@**.cz, bojannesic85@**.com, loudergml@**.com, elainelfisher@**.com, & toeheadlover@**.com
Random gift set, winners are manuelstockinger@**.at, shumanandy76@**.com, kroesingfarms@**.com, kingsleyjburton@**.com, & abbott.amanda12@**.com
To the lucky ones, please check your email to claim your prize in a timely manner! Thank you all for participating!
The Screenshots Of The Ratings
